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Open Late

Open 24/7 · English & Español

Your business never closes.

We get you found, answer every customer and bring them back. Website, Google, reviews, bookings and automations, in English and Spanish.

Guarantee on answering plans: answered calls and bookings in your first monthly report, or next month is free.

  • Answering live in 7 days
  • Month to month
  • From $497/mo

After hours

Where customers walk out the door.

Three ordinary moments. What happened, and what the night shift did. Example scenes, not client stories.

  1. 11:07 PMRestaurant · Astoria

    11:07 PM, Restaurant · Astoria

    What happened

    The kitchen is closing. Someone calls about a catering order for 30 people on Sunday. Nobody can pick up.

    What we did

    We answered, took the headcount, date and budget, and put it at the top of the owner's morning report.

    Catering request saved
  2. SUN 4:30 PMBarbershop · Washington Heights

    SUN 4:30 PM, Barbershop · Washington Heights

    What happened

    Every chair is busy. Three people call for a cut. One more asks on Instagram.

    What we did

    We booked two into open slots, answered the DM in Spanish, and put the third caller on the waitlist.

    2 booked
  3. TUE 1:15 PMBroker · Brooklyn

    TUE 1:15 PM, Broker · Brooklyn

    What happened

    You're in the middle of a showing, phone on silent. A new lead calls about the two-bedroom.

    What we did

    We asked what you'd ask (budget, move-in date, pets) and booked a showing for Thursday.

    Showing booked

What we handle

Get found. Get answered. Get them back.

  • Get found

    When someone nearby searches, you show up with the right hours, prices and menu.

    • Website
    • Local SEO
    • Google Business Profile
    • Listings
  • Get answered

    Every call, text and DM gets an answer, day or night, in English or Spanish.

    • Calls 24/7
    • Texts back missed calls*
    • Instagram & WhatsApp messages
    • Bookings, orders & quotes
  • Get them back

    Happy customers leave a review and come back.

    • Google reviews
    • Email & SMS to past customers*
    • Loyalty program
    • Gift cards
  • Runs itself

    We connect the tools you already use, so the busywork does itself.

    • Square, Toast, Shopify
    • QuickBooks, Google Calendar, CRM
    • Invoices & forms
    • Inventory & reminders

* Automatic texts switch on once carrier registration (A2P 10DLC) is approved, which can take a few weeks. Calls and messages start before that.

7:00 AMExample morning report

“Last night: 7 calls, 3 bookings, 1 new review.”

Who it's for

For the businesses that keep New York running.

Tap your business to see what we'd do for you.

  • Restaurants, cafés & bakeries

    Get found
    Your menu, hours and Google profile, right when people search nearby.
    Get answered
    Reservations, big orders and catering requests, 24/7.
    Get them back
    Review requests after the meal and a loyalty program by text.
    Runs itself
    Toast or Square orders flowing into your reports and inventory.
  • Barbershops, salons, spas & nails

    Get found
    A booking page and a Google profile with your real hours.
    Get answered
    Bookings into your open slots, in English or Spanish.
    Get them back
    Reminders that cut no-shows and “we miss you” texts.
    Runs itself
    Calendar, deposits and reminders working together.
  • Real estate & property managers

    Get found
    A fast site that shows up for your neighborhoods.
    Get answered
    New leads asked about budget, area and move-in date. Showings booked.
    Get them back
    Follow-ups to past clients when it's time to move again.
    Runs itself
    Leads and maintenance requests sent straight to your CRM.
  • Home & auto services

    Get found
    Show up on Google and Yelp for your trade and your area.
    Get answered
    Quote requests with the address and the details you need.
    Get them back
    A review request after every job.
    Runs itself
    Invoices in QuickBooks and jobs on your calendar.
  • Retail & boutiques

    Get found
    Your store on Google, Apple Maps and Bing with the right hours.
    Get answered
    DMs about stock, sizes and pickups, answered.
    Get them back
    Gift cards and a loyalty program by text.
    Runs itself
    Shopify or Square stock in sync, with low-stock reminders.
  • Clinics & offices

    Get found
    A clear website and Google profile people can trust.
    Get answered
    Appointment requests and common questions, 24/7.
    Get them back
    Appointment reminders and review requests.
    Runs itself
    Intake forms and reminders connected to your calendar.

How it works

You run the business. We handle the rest.

  1. Step 1

    Free audit, 15 minutes

    We look at your Google profile, website, reviews and missed calls, and tell you what we'd fix first. If we can't help, we say so.

  2. Step 2

    We set it up

    Your number, your hours, your prices, the way you talk. You approve everything before it goes live.

  3. Step 3

    Answering live in 7 days

    Website and SEO work starts the same week. Your number stays yours. Automatic texts switch on after carrier registration (A2P 10DLC).

  4. Step 4

    Reports you can read

    A morning summary of calls and bookings, and a monthly report on Google, reviews and your website.

Why us

Five reasons. No fine print.

  1. A New Yorker who speaks your language. Not a team overseas.

  2. A guarantee. Most agencies don't offer one.

  3. Reports in calls, bookings and reviews, not rankings charts.

  4. Real Spanish SEO, built on how people search in Spanish.

  5. Your block, not just your city: neighborhood pages so you show up where your customers are.

Price

The price is on the page.

Three plans. Pick one, add extras if you need them.

  • Get Found

    Show up when people search.

    $497/mo

    • Website care
    • Google Business Profile
    • Local SEO
    • 1 neighborhood page
    • AI search visibility (ChatGPT, Google AI)
    • Google reviews
    • Monthly report
    Get your free audit
  • Open Late

    Recommended

    Found, and every customer answered.

    $797/mo

    • Everything in Get Found
    • 24/7 bilingual answering: calls, texts, Instagram & WhatsApp
    • Bookings, orders and quotes
    • Morning report
    Get your free audit
  • All Night

    The whole night shift, running itself.

    $1,497/mo

    • Everything in Open Late
    • Up to 5 neighborhood pages
    • Email & SMS campaigns
    • Reviews management
    • Website chatbot
    • Loyalty program
    • Automations with your tools
    Get your free audit

Our guarantee: if your first monthly report doesn't show answered calls and bookings, your next month is free.

Founding clients

First 10 NYC businesses: $497 setup (instead of $997). In return, we ask to share your results as a case study on our site — good or bad, the discount stays.

Setup $997. No contracts, month to month.

Automatic texts (missed-call texts, SMS campaigns) switch on after carrier registration (A2P 10DLC).

Websites

Need a website? We design and build it.

Landing page
One fast page that turns visits into calls and bookings.
from $1,500 one-time
Business website
Up to 6 pages, bookings, a contact form and basic SEO.
from $3,000
Online store
A Shopify store, set up and ready to sell.
from $4,500
Care plan
Updates and small changes every month. Free with any monthly plan.
$97/mo

50% to start, 50% on delivery. 2 rounds of changes included.

Our work

  • zernyc.com

    Our founder's own streetwear brand. A Shopify store with an arcade of discount games.

    Visit zernyc.com
  • This site

    Built by us.

  • Your business

    Room for our first client sites. We'll only show real work, with permission.

Extras

Add only what you need.

QR menu or catalog
Scan at the table or the counter. Update it anytime.
from $297 one-time
Online bookings & orders
On your own site, with no app commissions.
from $497 setup
Website chatbot
Answers questions on your site, 24/7.
$97/mo
Reviews management + post-visit survey
A short survey after each visit, and a reply to every review.
$97/mo
Loyalty program by text
Rewards by text. No app to download.
$97/mo
Digital gift cards
Sell gift cards online and in store.
$197 setup
Listings
Yelp, Apple Maps, Bing, TripAdvisor: claimed and correct.
$297 one-time
Suspended Google profile?
We handle the appeal with Google to get it back.
$497 one-time
Seasonal email & SMS campaigns
Holidays, slow weeks, a new menu: we write and send them.
$147/mo
Block competitor report
Who's around you, what they charge and how they show up on Google.
$297 one-time
Translation: Chinese, Korean or Russian
Your website in one more language.
from $297 per language
Branding
Logo, colors and printed menus.
from $750

Monthly report included in every plan.

Missed-call calculator

What do missed calls cost you?

Use your own numbers. We don't fill in “industry averages”: only you know your business. Nothing you type leaves your screen.

On a normal day, roughly.

Out of 100 calls, how many go unanswered?

What a typical customer spends.

We start at 30. Change it if you close some days.

Estimated sales at risk per month

Enter your numbers to see your estimate.

Calls per day × % missed × average sale × days open

This assumes every missed call would have bought. Not all do, so read it as the high end. It's your math, not a promise from us.

Check my real numbers, free

From the founder

A New Yorker, answering for New Yorkers.

I'm Jeronimo. I live in New York, I switch between English and Spanish all day, and my roots are in Queens.

The best local spots I know lose customers for simple reasons: nobody can pick up, nobody finds them on Google, nobody asks for the review. The owner is cutting hair, running the kitchen or showing an apartment.

So we work the night shift for them. I set it up with you, the price is right here on the page, and if something's off, you talk to me.

— Jeronimo, founder

FAQ

Questions owners ask.

Is it a person or a robot?

Neither. It's an automated assistant (AI) that we set up and check for you. It talks naturally, at a normal pace, and tells every caller it's your business's virtual assistant.

Does it really speak Spanish?

Yes. It answers in English or Spanish and switches when the caller does. We make the Spanish sound like your business, not like a translation.

Do you guarantee #1 on Google?

No, and nobody honest can: Google decides the rankings. Local SEO usually takes 3 to 6 months to show, and your monthly report shows the progress every month.

How long does a website take?

A landing page takes 1–2 weeks, a business website 3–4 weeks, and an online store 4–6 weeks. It also depends on how fast we get your content.

Do I own my website?

Yes. The domain and the content are yours. If you leave, they go with you.

Can you work with the tools I already use?

Yes. Square, Toast, Shopify, QuickBooks, Google Calendar and most CRMs. If we can't connect something, we tell you in the audit.

Do I keep my number?

Yes, your number stays yours. Calls you can't pick up forward to the night shift, so customers dial the same number as always. Automatic texts from your number switch on after carrier registration (A2P 10DLC).

What if it gets something wrong?

We set it up to answer only from what you approve: hours, prices, menu, services. When it isn't sure, it's set up to take a message instead of guessing, and you see it in the morning report. Tell us about a mistake and we fix it.

Is there a contract?

No contract. It's month to month, and the price is on this page.

Is there a guarantee?

Yes. If your first monthly report doesn't show answered calls and bookings, your next month is free. It applies to the plans with 24/7 answering (Open Late and All Night).

Why are you cheaper?

AI does the repetitive work, so you pay for results, not hours.

Who owns the data?

You do. Your call notes, messages and customer list are yours. Ask and we export them for you. We don't sell them.

Ready to stay open late?

Leave your number and we'll call you for a free 15-minute audit: Google, website, reviews and missed calls. In English or Spanish.

Your free audit

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